Dated: April 30, 2026. Source: verified 2026-07-17, sprinklr.com pricing pages.
Sprinklr shut down its Self-Serve purchasing program entirely. Its pricing pages, which previously listed a self-serve “Advanced” tier around $299/seat/mo, now return 404. New buyers can no longer sign up directly — every new account now goes through a demo and quote-based sales process.
Third-party contract data puts Sprinklr’s actual enterprise pricing at a $50k/year entry point with a median contract closer to $129k/year — figures that were never on the public pricing page even before it was pulled. This is a market-access change as much as a pricing one: a segment of smaller buyers who could previously self-serve now cannot buy Sprinklr at all without a sales cycle.