Verified 2026-07-16/17. Self-Serve purchasing ended April 30, 2026 — see the Watchdog entry. New buyers now go through demo and quote only.
Pricing (archived / third-party benchmarks)
The last public Self-Serve Advanced tier ran roughly $299/seat/mo before it was pulled. Third-party contract data now puts real-world entry pricing at a $50k/year minimum, with a median contract closer to $129k/year.
What it is
A unified customer-experience-management (CXM) suite spanning publishing, customer care, listening, and marketing across 30+ channels — built for large enterprises, not a like-for-like alternative to a small-team scheduler.